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Privacy Policy
Last updated: April 17, 2026
Section 1

Who We Are

ThinkUp ("we", "our", or "us") is operated by Ana Ritter / AskAnaTech based in East Meadow, NY, United States. ThinkUp is accessible at thinkupkids.app.

If you have any questions about this policy, contact us at privacy@thinkupkids.app.

Section 2

What Data We Collect

Account data

When you create an account we collect your email address and authentication credentials via Google OAuth or email/password sign-in.

Child profile data

You may create profiles for children in your care. These profiles contain a first name or nickname, an age group, and optional notes. This information is entered by you, not the child.

Usage data

We log the reframing scenarios you submit and the age group selected. This powers your Growth Journal and usage limit tracking.

Payment data

If you subscribe to ThinkUp Pro, payment is processed by Stripe. We do not store your credit card number or payment details. We store only your Stripe customer ID to manage your subscription status.

Section 3

How We Use Your Data

We use your data to:

We do not sell your data.

We do not use your data for advertising.

We do not share your data with third parties except as described in Section 5.

Section 4

Children's Privacy (COPPA)

ThinkUp is designed for use by parents, guardians, and educators. The app is not directed at children under the age of 13, and we do not knowingly collect personal information directly from children.

Child profile data

Child profile data entered by Users includes only a first name or nickname and an age group. This information is:

  • Entered by the parent or guardian, not the child
  • Used solely to personalize the AI reframing experience
  • Never shared with third parties
  • Never used for advertising or marketing purposes
  • Stored securely and accessible only to the account holder

ThinkUp does not allow children to create accounts or access the app directly. All accounts are created and controlled by adults.

Parental rights

As the account holder, you have the right to review, correct, or delete any child profile data at any time within the app. To request complete deletion of all data, contact us at privacy@thinkupkids.app. We will process your request within 30 days.

Section 5

Third-Party Services

We use the following third-party services to operate ThinkUp:

Supabase
Database and authentication hosting. Your data is stored on Supabase servers. Privacy policy →
Stripe
Payment processing for ThinkUp Pro subscriptions. Privacy policy →
Google OAuth
Optional sign-in method. If you use Google sign-in, Google may collect data per their privacy policy. Privacy policy →
Anthropic
Powers the AI reframing feature. Scenario text you submit is sent to Anthropic's API for processing. Privacy policy →
Netlify
Website hosting. Privacy policy →
Section 6

Data Storage and Security

Your data is stored in Supabase's secure cloud infrastructure. We implement row-level security so that each user can only access their own data. Payments are handled entirely by Stripe and we never see or store your full payment details.

We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days.

Section 7

Your Rights

Depending on where you live, you may have the right to:

To exercise any of these rights, contact us at privacy@thinkupkids.app. We will respond within 30 days.

California residents (CCPA)

You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

EU/UK residents (GDPR)

Our legal basis for processing your data is performance of a contract (providing the ThinkUp service) and your consent where applicable. You have the right to lodge a complaint with your local data protection authority.

Section 8

Cookies

ThinkUp uses cookies and local storage solely for authentication session management. We do not use tracking cookies or advertising cookies. When you sign in, a session cookie is set to keep you logged in.

Section 9

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of ThinkUp after changes constitutes acceptance of the updated policy.

Section 10

Contact Us

For any privacy questions or data requests:

Email: privacy@thinkupkids.app

Website: thinkupkids.app

Ana Ritter / AskAnaTech

East Meadow, NY, United States